SnapMath
Privacy Policy
This policy explains what the SnapMath photo math apps for iPhone and Android (“SnapMath”, “we”) do with your information. SnapMath has no user accounts and does not ask for your name, email address or phone number.
Questions you ask
When you solve a problem, SnapMath sends what you submitted to OpenAI so it can generate the solution. That can be a photo you take or pick from your library, a drawing, a PDF, text you type, and follow-up messages in the solution chat.
OpenAI processes this content on our behalf to return an answer. Under OpenAI’s API terms it is not used to train their models and may be kept for up to 30 days for abuse monitoring before deletion. We do not keep a copy on any server of our own.
On Android, your request passes through our Google Cloud function on its way to OpenAI. The function forwards it and does not store it.
Please don’t photograph or type personal information you don’t want processed this way.
What stays on your device
Your solution history, saved photos and your practice and progress data are stored only on your device. Deleting the app deletes them. We cannot see or restore them.
Usage and analytics
We use Google Firebase Analytics to understand how the app is used: which screens and features are opened, solves started and finished, errors, app version, device model, OS version and approximate country. Firebase assigns a random app-instance identifier to your install.
If you allow tracking when iOS asks (“Allow SnapMath to track your activity…”), the Advertising Identifier (IDFA) is also collected and used to measure which ads led to installs, trials and purchases, including through Google Ads. If you decline, the IDFA is not available to us. You can change this any time in Settings › Privacy & Security › Tracking.
On Android, the Google Advertising ID is collected for the same purpose. You can delete it in your device’s Google or privacy settings.
App security on Android
The Android app uses Firebase App Check and the Google Play Integrity API to confirm that requests come from a genuine copy of the app. These services process information about the app and device to make that check.
Purchases
Subscriptions are processed by Apple or Google Play, depending on your device. We never see your payment details. We use RevenueCat to check whether your subscription is active. RevenueCat receives an anonymous app user ID, your purchase history and, if available, device and advertising identifiers for attribution.
Permissions
Camera access is used only to photograph problems. Photo library access is used only for the images you choose, and on Android the system picker gives the app only the photos and files you select. You can turn camera or photo access off in your device settings.
Sharing
We do not sell your personal information. Data is shared only with the service providers named above, under their own privacy terms: OpenAI, Google Firebase, RevenueCat, Apple, and Google. We may also disclose information when required by law.
Children
SnapMath is a study tool that students of many ages use. We do not knowingly collect personal information that identifies a child. If you believe a child has provided such information, contact us and we will help remove it.
Your choices and rights
You can deny tracking, deny camera or photo access, and delete the app to remove all local data. Depending on where you live (for example under the GDPR or CCPA) you may have the right to access or delete data held about you. Because we do not hold your content on our own servers and know you only by random identifiers, contact us with your request and we will help with the providers above.
Changes
If this policy changes, the new version will be posted on this page with a new date.
Contact
Questions about privacy: mustafaeral@gmail.com