SnapMath
Support
Something not working, or a solution that looks wrong? Email us at mustafaeral@gmail.com. Include your device model, iOS or Android version and, if you can, a screenshot of the problem. We usually reply within two working days.
Common questions
The answer is wrong or the photo wasn’t read correctly.
Crop the photo to a single problem, keep it flat and well lit, and avoid shadows. You can also ask a follow-up in the solution chat, for example “check step 3 again”.
How do I restore my subscription on a new iPhone?
Sign in with the same Apple ID, open SnapMath, go to the subscription screen and tap Restore Purchases.
How do I restore my subscription on a new Android phone?
Sign in to Google Play with the same account, open SnapMath, go to the subscription screen and tap Restore Purchases.
How do I cancel my subscription on Android?
Open the Google Play app, tap your profile picture, then Payments & subscriptions, then Subscriptions, choose SnapMath and tap Cancel subscription. Google Play handles all billing, so cancellation and refunds go through Google Play.
How do I cancel my subscription on iPhone?
Open Settings on your iPhone, tap your name, then Subscriptions, choose SnapMath and tap Cancel Subscription. Apple handles all billing, so cancellation and refunds go through Apple. You can request a refund at reportaproblem.apple.com.
Where is my solution history?
History is stored only on your device. It doesn’t sync between devices and is removed if you delete the app.
Does SnapMath work offline?
No. Solving needs an internet connection. Your saved history can be viewed offline.